Your customer can see it’s really you.

09:41▪ ▪ ▪
UmanID

Who is calling you?

+44 7700 900418
Registered to an agent
Sarah Mitchell · sales_agent
at Northmoor Bank

Earlier today

Halbrook InsuranceVerified
+44 7700 900612Not recognised

Checked just now. This result is for this call only.

The Verify screen, in the UmanID app.

Northmoor Bank and Sarah Mitchell are illustrations, and the figures are demo data. Neither is a real organisation or person.

Five moments

Every way someone can reach your customer.

One app covers all of them, and every organisation on the network — not one app per company.

A call

She knows who’s calling — before she answers.

A message

He knows the message is really from his bank.

A video call

The face on screen is a verified employee.

A chat

The person in the chat works for the company.

A delivery

She knows who’s at the door — before she opens it.

Verified for you

Last seven days

Northmoor BankCall · today, 09:38 · Fraud & Disputes
Halbrook InsuranceMessage · Tuesday · about your claim
ParcelwiseDelivery · Monday · at your door

Anything not listed here was not them.

One app. Every organisation that has joined.

Your side

Your team sees every verification as it happens.

Who is on the line, which agent, and whether the customer confirmed them — live, in one screen.

portal.umanid.com

Dashboard

Live · Real-time updates

Refresh

Sessions active

7

Verified today

148

Agents online

23

AgentCustomerStartedState
Sarah Mitchell+44 7700 90041809:38Verified
David Park+44 7700 90023309:31Verified
Emma Davis+44 7700 90017709:29Waiting
Mike Chen+44 7700 90005209:24Verified
The UmanID business portal.

The cost

Someone else commits the fraud. The organisation pays for it.

When a customer is deceived by a person using your name, it is your name they remember.

What adopting this actually involves

See it on one of your own contact flows.